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Details
Information
Reviews
Location

Restaurant type

  • Steakhouse,

Dishes

  • Steak,

Atmosphere

  • Casual,

Products and Services

  • Sirloin,
  • Striploin,
  • T-bone,

Languages Spoken

  • English,
Location
430 Progress Ave, Scarborough, ON M1P 5J1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Canyon Creek

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2.9/5
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Restaurantica12
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Will never go again!

Our group wanted to try the discovery menu at Canyon Creek at 430 Progress today on a Monday Night. We were first embarrassed by the staff at the restaurant for leading us to a table that was already reserved for another party, so although the 9 of us were already seated for more than 10 minutes, we were asked to stand up and wait for another table as this table was already reserved (the thing is we tried to make a reservation on the phone earlier, but was told no reservations allowed for parties over 6) For our inconvenience the manager said that she will give us appetizers. We were seated at the patio as it was available. We ordered off the discovery menu, and it was the worse food I ever had. There was absolutely no quality control, the size and the doneness was variable although we all ordered filet mignon medium rare. My medium rare steak was a medium/well done steak. The steak was dry and cold. I informed the waitress that my steak was overcooked, and she replied by saying 'did you cut though the middle yet?' . When I did, it was obviously that it was a bit overcooked. She took it back. The manager and her then came back out to challenge me and said that the steak is medium rare. The manager then asked where dissatisfied because of the color or temperature, and I said that it is overcooked. She replied that because of lighting that it looked overcooked. She also said that if I wanted pinker than what I really wanted was rare or blue. Because I didn’t want to make a huge scene, I just took the steak since she insisted that it was the lack of lighting from where I am sitting. It was a mistake as I could eat anything as the steak was too dry to the point that the texture tasted like cooked liver. The rice that accompanied it was bland. We had to ask for ketchup as the steak and rice was bland. We also had to chase for the appetizer that the manager had promised us earlier on for the inconvenience. For some reason the waitress looking after us took offense for the food, and did not serve us after I asked for the steak to be brought back. She did not refill our water, and took our plates away too early. My friend was still eating, and she took away the ketchup and peppercorn sauce (which we paid $1.5 for as the steak was just too blend and dry). I had to guard the unfinished appetizer to make sure that she didn't also take that away We had to wait a long time for the dessert to come. Quality control was negligible. The height of the cheesecake varied considerably. One of my friend's cheesecake was so flat (approx 1cm tall), whereas everyone else was approx 2.0cm tall To end all this, the waitress literally dropped the bill on our table and left without saying anything. As we had a party over 6, service charge was already included (or else we didn’t want to give that much tip at all as there was such bad service). Even as we left, although the waitress was there, she did not say thank you or good bye. Totally WILL NOT GO BACK!

Atmosphere: 3/5
Food: 1/5
Service: 1/5
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