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This email is for Erin, Anna' supervisor at the Lake House Restaurant. We went to the restaurant on the 27th of December. It was very busy but the staff was amazing and handled everyone with politeness and a smile. Our server, Anna, was particularly attentive and efficient as she constantly checked with us to be sure we had everything we needed. What really impressed us was her manner; she was mature, confidant, and had a subtle sense of humour. Simply said, she made our day.
We had our VandenDool Jewellers staff Christmas social at The Lake House recently. Everyone had a wonderful time. The food was delicious, the service was wonderful and the atmosphere was great. Thank you Lake House!
We have been here many time the food is always GREAT !!!! ... The last time was Easter Sunday ... We arrived early & had no reseverations .. we were surprised that they were able to serve us .. We were not dissappointed !!! the food was sooooo gooooood !!! we ate every bite !!! Wish we lived ckoser as we have a 2 hour drive to get there !!!
Having a 8:30 reservation, We arrived 20 min early and figured we'd just have a cocktail at the bar.... 30 minutes later the hostess arrived and pointed to a table 5 feet behind us in the bar area surrounded by people standing around it... she asked us if it was going to be ok....we both said no... 10 minutes later they had a table for us in the dining room by the window......nice table but very dark, unlit candle .. I do need reading glasses but even wearing them we could not read the menu.. the print was small and when I mentioned this to the waitress she comented that the lights were set lower for earthday..it did not help me read the menu even after I lit our candle.. we ordered the prime rib, which we were told was great.. it arrived in a timely fashion, nicely plated but the majority of the prime rib was fat...I have prime rib often and usually have nothing left on my plate...not so at this restaurant after cutting most of the fat off , my side plate was overflowing with fat...very little left to enjoy..I went to use the washroom and was disgusted in the condition of the restroom.. no paper towels.... full gabage and paper towels all over the ground... when I mentioned this to the hostess she informed me that they check the restrooms every half hour......???? obviously not the case on our visit ......will I go back? not ever...I'm very confused as to why I always see a full parking lot there...maybe i was there on an off night but I just found too many things wrong
Having a 8:30 reservation, We arrived 20 min early and figured we'd just have a cocktail at the bar.... 30 minutes later the hostess arrived and pointed to a table 5 feet behind us in the bar area surrounded by people standing around it... she asked us if it was going to be ok....we both said no... 10 minutes later they had a table for us in the dining room by the window......nice table but very dark, unlit candle .. I do need reading glasses but even wearing them we could not read the menu.. the print was small and when I mentioned this to the waitress she comented that the lights were set lower for earthday..it did not help me read the menu even after I lit our candle.. we odered the prime rib, which we were told was great.. it arrived in a timely fashion, nicely plated but the majority of the prime rib was fat...I have prime rib often and usually have nothing left on my plate...not so at this restaurant after cutting most of the fat off , my side pale was overflowing with fat...very little left to enjoy..I went to use the washroom and was disgusted in the condition of the restroom.. no paper towels.... full gabage and paper towels all over the ground... when I mentioned this to the hostess she informed me that they check the restrooms every half hour......???? obviously not the case on our visit ......will I go back? not ever...I'm very confused as to why I always see a full parking lot there...maybe i was there on an off night but I just found too many things wrong
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