I have been to the Blue Star three times in totall. The first time I went the meal I had ( a burger & fries) was just ok, the burger was dry. The second time I went I had a wrap...again ok, but too expensive for what you got. The third time I had yet again another wrap, this time a chicken wrap...bad idea!!!! The chicken was pink totally not cooked!! When I told the waitress not only did I get attitude but when I got my replacement meal, the chicken was dry as a bone...could not even bite it! Needless to say I left hungry that day and still got charged full price and no appologizes. I would not go back to the Blue Star if they paid me! Many better places to go in Welland
I gave this restaurant a second try on Sept 4, 2011. Was a busy day again and service and food did not improve since last time I went. Took 15 minutes before a waitress came to the table with a menu and I saw at least 4 waitresses, so they were around. Another 5 minutes before we got a drink. 3 of the 4 meals arrived cold, which is what I expected so didn't send it back. When the bill came, we were charged for an extra meal! 5 meals for a table of 4? Not sure how the waitress got that one wrong. I asked the waitress to get the manager and she said no and walked away. Never again will I go there, no matter what some people say about the place being good.
Ok first off the place needs a make over, what is with all the purple and statues in the back.
The service is horrible, waiting for our bill for a long time and not getting asked what we wanted to drink when the menu was brought over.
The soup taste different everytime, the chicken was left over, the veggies sucked, frozen I guess.
Even the sald was bad, too much on the plate, cant mix the dressing it was just lettuce and onions and nothing much else.
I have been going to the Blue Star for many years and although the food has generally stayed the same, the waitresses have really declined.
I don't want to complain about all of them because there is a few ladies that have worked there for years and they are still great, but the younger staff have a real attitude problem and they are the reason why we do not eat in at the Blue Star, strictly takeout from now on.